All transactions on Newdex are transfer on chain, it may fail when the turnover is too heavy.
Please don’t worry when you don’t receive your Token, Newdex will fix it soon.
Or you can contact us and leave feedback, we are glad to help you.
This is the link to contact us,please feel free to leave note if you have any question.
https://support.newdex.io/hc/zh-cn/requests/new
Newdex
August 28th, 2018
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