Hello, due to the unstable connection between the mainnet bps, many bps have lost blocks or have generated blocks with zero transaction, resulting in transactions being delayed for packing or rolling back, which has caused the situation of placing order slowly or failed transfer.
Newdex has been working hard to maintain and improve this issue, and the situation has improved for the moment. If there is any failed transfers, for users who have not received the token, please do not worry. Newdex will re-transfer the funds to you as soon as possible.
Please rest assured that your assets are safe.
We apologize for any inconvenience caused!
February 11, 2020
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